Webpage Design

{ textbook:bookmark-start} Help Desk Solution Design & Implementation {text:bookmark-end} Background and Statement of Need In mold to maintenance up with its fast festering it will require a attention desk to sustainment each location to help life client satisfaction. The node inescapably has grown rapidly and the period of epoch sour has been ineffective. This new go should help speed the customer service support and economize customer satisfaction. Current mold on of LTA are taking good to sales inquirys oer the call back regarding computer teaching, walk in help, and technical support of computers. This litigate has proved to be critical to the reaping of LTA Comp. It has affected the commercial enterprise financially and with all that silver spent it can be spent elsewhere to fracture the byplay. With the current customer postulate LTA cannot function with its current process and will require a help desk solution to economise the flow of cus tomer inquiries and satisfaction. LTA take ons a new scheme that will allow the business to detention track of its customers ask and support. LTA needs a help desk solution system to keep customers satisfied and still maintain daily store functions manage sales and repair without having to be intimate with any sexual congress to questions and technical support. Project Objectives With the fast growth of the business customer inquiries have been very heavy.

The current process have not been very effective and will need the support of a help desk to control customer inquiries. The pop out time frame wi ll be six months for completion. The figure! of the lying-in is $100,000. This budget is for the development and support of the forecast. In order for the project to succeed it will need the following information as a footstep for the project: Receive and do to customer trouble calls related to hardware, software, and connectivity. Configure new PCs to fellowship standard. acquiesce software standardization on user PCs. Maintain an...If you unavoidableness to get a full essay, order it on our website: OrderCustomPaper.com

If you want to get a full essay, visit our page: write my paper